Shipping policy

Shipping Policy

Company: Astra Pak (Pvt.) Ltd.

Product: Begnisium Magnesium Glycinate

Astra Pak (Pvt.) Ltd. is dedicated to delivering your orders efficiently and on time. This Shipping Policy outlines the terms related to order processing and delivery.

Order Processing

All orders are processed after confirmation and payment verification.
Orders are typically processed within 1 business day.
Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Standard delivery time is 3 to 5 working days across Pakistan.
Delivery timelines may vary depending on location and courier service conditions.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout.
Any promotional free shipping offers will be clearly mentioned on the website.

Delivery Partners

Astra Pak works with reliable courier services to ensure safe and timely delivery of your orders.

Order Tracking

Customers may receive tracking details via SMS or email once the order is dispatched.
You can use the tracking information to monitor your shipment status.

Delivery Issues

In case of delays, customers are encouraged to contact our support team.
Astra Pak is not responsible for delays caused by courier companies or unforeseen circumstances.

Incorrect Address

Customers are responsible for providing accurate shipping details.
Astra Pak will not be liable for failed deliveries due to incorrect or incomplete addresses.

Damaged or Lost Parcels

If your parcel arrives damaged, please refer to our Return & Refund Policy.
In case of lost shipments, we will coordinate with the courier service to resolve the issue.

Contact Information

For shipping-related inquiries, please contact us:

Phone: +92 339 3336777
Email: astrapakpvtltd@gmail.com
Address: IAT Aesthetics and Therapy, Galleria Mall, 1st Floor, I-8 Markaz, Islamabad

Policy Updates

Astra Pak (Pvt.) Ltd. reserves the right to update or modify this Shipping Policy at any time without prior notice.